Comments on: Topbuy Customer Service Phone Number, Email ID, Office Address

By: ROSE ROGERS

ROSE ROGERS — Thu, 20 Jun 2019 05:15:44 +0000

just tried to purchase bonds long sleeve t shirt small in grey colour add says free delivery yet i am charged for delivery $9.95 How is this right

By: Laurence Wolter

Laurence Wolter — Sun, 05 May 2019 00:47:03 +0000

I purchased these items and you advised they were despatched on the 18 April.
The email I received gave me tracking information to follow up.
I have just now looked up that tracking information as it has been more than 2 weeks since my purchase was despatched.
The courier (Fastway) website tells me my purchase was despatched from Sydney, however, it also tells me my purchase has been delayed with no reason or estimate of when my purchase will be delivered.
As my purchase was despatched from Sydney, Australia and I live in Perth, Australia and it is some distance from Sydney there can be some delay in receiving my purchase. In light of the distance between the despatch point and the delivery point, I believe more than 2 weeks for the delivery to reach me, as well as the fact the courier company cannot give me any idea of where my purchase is and when I will receive it is very poor service.
Please find out where my purchase is or send my purchase again with a courier other than Fastway.

By: Emilia

Emilia — Tue, 23 Apr 2019 06:52:39 +0000

I purchased a makeup case thru Groupon which came faulty. How do I receive a replacement?

By: helen prevett

helen prevett — Thu, 10 Nov 2016 07:24:33 +0000

No goods deliverd no money back think its time for far trading to get involved with this ,! I will be calling them tomorrow bet they answer there phone

By: david barton

david barton — Wed, 26 Oct 2016 22:33:53 +0000

i ordered an item and paid on the 3rd october have not recieved plz tell me when it will be delivered

By: Aileen Fallon

Aileen Fallon — Thu, 08 Sep 2016 03:07:38 +0000

Order – 20363883 . I have received an email regarding my order being shipped saying that the Maybelline 30ml Super stay True Beige $11.99 for 2
is unavailable, I tried to email back immediately to say I would like it subbed with a similar colour even if it is a colour I have ordered already as I already have the order being shipped, I just found that the email has bounced, could you please organize for a substitute colour in the same product be shipped instead of a refund, please contact myself if there is a problem. Aileen Fallon 0421310531. Thank you

By: Pam Franks

Pam Franks — Thu, 25 Aug 2016 01:44:49 +0000

I have already sent an email and tried to phone, but no answer. I have ordered from you on 11th Aug and the 18th August, all have been paid by Pay Pal. I want my money back or the goods delivered ASAP.

By: David Gordon Marks

David Gordon Marks — Sat, 07 May 2016 00:48:46 +0000

I purchase a Maxim wall fan on the 28th September last year with a 12 month warranty on eBay ( eBay name toppesstore213 ) the money was taken out of my PayPal account & paid into your account ( Topbuy .com.au $49.95 ) the remote is no longer working, as it is high up on the wall my wife who is disabled cannot turn it on, I have now sent 4 messages on eBay with no response all I want is a new remote, Regards David marks.