Topbuy (topbuy.com.au) is an Australian online retailer, information technology and services company. Its main headquarters is located at Sydney. Products offered by them are of Electronics, Beauty & Fashion, Baby & Kids, Health, Home& Outdoors, Computer & Office and Pets. Main motive of the company is “Top brands! Small prices!”.
In this article we are sharing information about customer services of the company. Phone numbers, office address, email id are mentioned for the help of the customers. All these given details are for communicating with customer service representatives.
Topbuy Customer Service Contact Details
Topbuy Customer Service Number: 02 8706 4055
Customers who are facing problem can call on this number for asking about any enquiry or question. Telephonic assistance is available. This is non toll free number and may be chargeable.
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Topbuy Customer Service Email ID: N/A
There is no email id of the company.
Topbuy Head Office Address: P O box 268 St Peters NSW, Sydney, Australia.
This is main head office address as well as postal address of the company. Customers can post their enquiries and questions here.
Topbuy Official Website: topbuy.com.au
Order or buy latest products from e-store of the company and for more information also customer can also visit here.
Social Profiles
You can visit these social profiles for information and latest updates.
Facebook Fan Page: facebook.com/TopBuyOz
linkedIn Profile: linkedin.com/company/topbuy-com-au
Twitter Handle: twitter.com/topbuy
Instagram Handle: N/A
Important Links
Contact Page: topbuy.com.au/contact-us
this is official contact page of the company. For general, sales and services enquiries go to topbuy messages. Respond of message will take only 4 to 12 hours.
Frequently Asked Questions: topbuy.com.au/delivery_information__delivery_0
For answers of questions related to delivery information we recommend you to visit here.
I purchase a Maxim wall fan on the 28th September last year with a 12 month warranty on eBay ( eBay name toppesstore213 ) the money was taken out of my PayPal account & paid into your account ( Topbuy .com.au $49.95 ) the remote is no longer working, as it is high up on the wall my wife who is disabled cannot turn it on, I have now sent 4 messages on eBay with no response all I want is a new remote, Regards David marks.
I have already sent an email and tried to phone, but no answer. I have ordered from you on 11th Aug and the 18th August, all have been paid by Pay Pal. I want my money back or the goods delivered ASAP.
Order – 20363883 . I have received an email regarding my order being shipped saying that the Maybelline 30ml Super stay True Beige $11.99 for 2
is unavailable, I tried to email back immediately to say I would like it subbed with a similar colour even if it is a colour I have ordered already as I already have the order being shipped, I just found that the email has bounced, could you please organize for a substitute colour in the same product be shipped instead of a refund, please contact myself if there is a problem. Aileen Fallon 0421310531. Thank you
i ordered an item and paid on the 3rd october have not recieved plz tell me when it will be delivered
No goods deliverd no money back think its time for far trading to get involved with this ,! I will be calling them tomorrow bet they answer there phone
I purchased a makeup case thru Groupon which came faulty. How do I receive a replacement?
I purchased these items and you advised they were despatched on the 18 April.
The email I received gave me tracking information to follow up.
I have just now looked up that tracking information as it has been more than 2 weeks since my purchase was despatched.
The courier (Fastway) website tells me my purchase was despatched from Sydney, however, it also tells me my purchase has been delayed with no reason or estimate of when my purchase will be delivered.
As my purchase was despatched from Sydney, Australia and I live in Perth, Australia and it is some distance from Sydney there can be some delay in receiving my purchase. In light of the distance between the despatch point and the delivery point, I believe more than 2 weeks for the delivery to reach me, as well as the fact the courier company cannot give me any idea of where my purchase is and when I will receive it is very poor service.
Please find out where my purchase is or send my purchase again with a courier other than Fastway.
just tried to purchase bonds long sleeve t shirt small in grey colour add says free delivery yet i am charged for delivery $9.95 How is this right