Comments on: Fishpond Customer Service Phone Number, Email ID, Office Address

By: Marg Ffrench

Marg Ffrench — Sat, 30 May 2020 07:08:26 +0000

Can’t contact. My order appears on Paypal, but noit on the Fishpond order in my account!! The contact page has a field of “slect order” but I can’t access – there is no order on record. I put in all details – invoice id etc – but can’t send off withour this stupid “select order” being completed. The email address to contact is NO WHERE TO BE FOUND!!!!!!!!!!!!
Only option now is to get paypal to claim money back!!!!!!!!!!!!!!!!!

By: Dorothy.Littlewood

Dorothy.Littlewood — Mon, 05 Aug 2019 00:15:23 +0000

In April 2019 I ordered the complete book on world cup soccer going through to 2019. I first recieved the history of submarines,I returned that and then received the world history only going to 2014.i returned that and requested the book I ordered and paid for. Today the 4th of August the book came. The same date 1014 as I previously returned.
Never will I order anything from fishpond. I am disgusted with there service.

By: Anita Harding

Anita Harding — Thu, 05 Apr 2018 22:13:00 +0000

Take me off your mailing list now I’m pissed ? there is nowhere to do this on your site I’m over going around in circles wasting my time , because this has been so difficult I don’t want to purchase anything from you ever again and I bet I’m not the only person who feels this way really bad set up for your customers

By: Ernie

Ernie — Wed, 04 Apr 2018 10:46:09 +0000

Please stop sending me emails.

By: Judy Roberts

Judy Roberts — Mon, 18 Dec 2017 08:15:42 +0000

I ordered a chess set early December. Money taken out of account, I still don’t have a tracking number, can’t contact any one now getting desperate.

By: Milred

Milred — Tue, 12 Dec 2017 23:48:34 +0000

Placed an order from Fishpond, no conformation email received but the money has been debited from my account, have tried to contact them through ther help page but this does not work. Seem ther email address is none existent, if some one at fishpond actually reads this can they please contact me. [email protected].
Will never us this web site again.

By: Simon Eden

Simon Eden — Mon, 07 Aug 2017 04:44:59 +0000

Hello, I bought a DVD on eBay a few weeks ago, then I found out it went through you, before being mailed to my address…NOW YOU CONTINUE TO EMAIL ME YOUR ADS, SO CAN YOU PLEASE STOP IT, A.S.A.P. you may call me on – 0450 537 264. Thankyou. ([email protected])

By: Ron

Ron — Sat, 22 Jul 2017 02:00:51 +0000

Fishpond does not make it easy to un-subscribe from their emails. After much time spent to un-subscribe, (time I will never get back) decided to make this comment. Fishpond, will you pleased un-subscribe me from your email list. Thank you. Ron

By: salam

salam — Sun, 30 Apr 2017 15:46:26 +0000

Our problem has been ignored by fishpond, they have not addressed the issue by anything other that ‘please wait 8 more days’ It’s been nearly 2 months and they won’t refund our money!
Our item has not arrived, and Maria from fishponds customer support has not honoured fishpond’s policy with our refund.
This is our 13th email and still no action. Do fishpond seriously think they can get away with such dishonest conduct??????

By: S Woodbridge

S Woodbridge — Thu, 13 Apr 2017 13:10:10 +0000

You do not give sufficient info about Lifeline big digit mobile phone ($55
is it 2 G or 3 G, is it compatible with Australian networks-it is essential to know these details. It is impossible to purchase on so little advice