Comments on: Dodo Customer Service Phone Number, Email ID, Office Address

By: Annie

Annie — Mon, 27 May 2019 07:52:12 +0000

Please call me regarding all my products with Dodo as I have some issues that need rectifying and you never answer my calls call Annie on 0478372395 promptly. I await your fast callback .Thank you Annie

By: Angela Suttie

Angela Suttie — Sat, 01 Dec 2018 21:51:11 +0000

Dear Dodo Customer Service Team,

I cancelled my Voip Internet/broadband service on or prior to 23rd of October, and you have been continuing to charge my account. Please would you ensure that you and your accounts team are clear that they are not to continue to charge my account. Also, please would you refund the $72 AUD you charged me for the November Account.

When I sought to have my account cancelled, your customer service team contacted me to ask me to speak to them with regard to this. I am not able to do so for personal reasons. Please would you just ensure this takes place, or I will contact Telstra Corporate Head Office directly.

My account details are – 0256455901.

This has happened to me previously also. I cannot fault the very good Dodo internet service, but the accounting at Dodo is not very efficient and I have been overcharged previously by approximately $350.

Regards,

Angela Suttie

By: Robert Winter

Robert Winter — Tue, 06 Feb 2018 06:23:24 +0000

I have had no problems with DODO at all. Rob.

By: caren

caren — Wed, 15 Nov 2017 01:48:28 +0000

I regret to inform you that I am very disappointed with the service. Three weeks back I had paid $143+ to activate unlimited data plan. Till now the service has not been activated. Each department is giving a different view point on the inactivation of the internet. One department says service is activated and other dept says the phone line is connected to unit 8.
Telstra called me to inform that the Unit 8 line has been disconnected by DODO and DODO has not done the line connection correctly.

As a customer I am not receiving a good service and I am been told to spend more from the pocket at this stage due to the inefficiency from DODO team.

I would be grateful if someone can atleast tell me if DODO can give connection or not.

By: Jacqueline

Jacqueline — Sun, 18 Jun 2017 04:12:30 +0000

We are over it please help my number is 0397353734

By: Jacqueline

Jacqueline — Sun, 18 Jun 2017 04:11:20 +0000

Having problem with internet drops off all the time. And still after nearly a year thesame only to tell me from manilla the is nothing wrong and does not drop out .its fastrating my whole family is creazy we only imagen thats it drops out. Please ive rang and rang and rang that nany times its not funny honesly dodo you are loosing lots of customers wake up please help .

By: Jacqueline

Jacqueline — Sun, 18 Jun 2017 04:08:47 +0000

Having problem with internet drops off all the time. And still after nearly a year thesame only to tell me fro manilla the is nothing wrong and ut does not drop out .its fastrating my whole family is creazy we only imagen thats it drops out. Please ive rang and rang and rang that nany times its not funny honesly dodo you are loosing lots of customers wake up please help .

By: George Mickhael

George Mickhael — Fri, 02 Jun 2017 10:38:49 +0000

I have been signed up with Dodo on 1/6/17 , without getting ok they took money from my acc. , today 2/6/17 they sent me messages that we are in a progress , finally I cancelled all the package ,now I want my money back before I put a complain to the ombudsman and the consumer affair , you can’t force people to register or making a false deals .

By: Kasiano jr. Banse

Kasiano jr. Banse — Sat, 20 May 2017 06:51:06 +0000

How come you guys saying nbn is more faster but my fucking internet is fucking slower…..this is services of yours is useless wasting my time another it also fucking stuck for ages

By: Dave Diss

Dave Diss — Wed, 19 Apr 2017 02:27:59 +0000

Off the air from 24/1/2017 to 9/4/2017. Please bill me accordingly, Dave Diss, Glengowrie, South Australia 5044