Country Road is private retail company founded in 1974. It is the Australian fashion brand which produces products for kids, men, women and for homes too. Woolworth’s holdings limited is the parent organization. The main headquarters are in Melbourne. Sophie Holt is the Head designer and Howard Goldberg is the CEO of the company. The key people of corporate department are Matt Keogh (CEO), Ian Moir (chairman) and Jacques D Toit (chief financial officer). Products made by them are footwear, furniture, clothes, home wares and accessories.
Some customer are facing problem regarding their services, for their own satisfaction they should visit the customer service contacts regarding more information. Queries, question, complaints and doubts are going to be solving at this department.
Country Road Customer Service Contact Details
Country Road Head Office Address: 658 Church Street, Richmond, Victoria 3121, Australia
This is registered company head office where all the operations takes place.
Country Road Customer Service Number: 1800 801 911, +613 9267 1527 (international)
Telephonic support is available within Australia and internationally too. Customers from around the world can call and talk about their queries. Customer service representatives are happy to answer them.
Country Road Customer Service Email Id: [email protected]
Customer can also mail his/her complaint, queries or question through email at customer service department.
Working Hours: Monday to Friday, 10 am to 5 pm, AEST
These are official working hours, within this period only representatives will answer. Weekends are closed.
Official Website: countryroad.com.au
Official website is also the online retail store where one can shop and view the available products.
Social Profiles
Like, subscribe and follow these social profiles for latest updates and stories.
Facebook Fan Page: facebook.com/CountryRoad
Twitter Handle: twitter.com/countryroad
Instagram Handle: instagram.com/countryroad
Pinterest Handle: pinterest.com/countryroad
YouTube Channel: youtube.com/user/countryroad
Important Links
Contact Page: customerservice.countryroad.com.au
Regarding any help visit contact page, for any policies, contact details, faq’s, tracking of orders visit here.
Store Locator: countryroad.com.au/stores
Enter postcode or suburb to find the nearest store.
I purchased Spliced Demin BPack for my best friend ‘s boy and we just found that they did not take the security tag off from the bag at his B’day party.
How embarrassing is that…
The receipt I have here says. Invoice: 049309077334 0493 093
Customer details : 77770013137
The lady who served me was Rachel 132215
I would like to return bring this back this present without the tag as soon as possible. Let us know if I should go back there by taxi again as I don’t drive.
Or If you have nearer place that I could get rid of this tag. I ma really annoyed.
Meg / tel : 0411 807 921
Thursday night shopping at Westfield shopping town Burwood,
Appalling customer service.
Condescending response when I inquired about sizing on a pair of shorts.
Two sales assistants glared and sneered at me when I couldn’t decipher what a size 4 was.
To add insult to my question a very rude and unsophisticated sakes assisted proceeded to taunt me and warned me “ not to put any make up on the garment”.
I replied “ I don’t wear makeup”,
Then her response was” I’m only telling you!”
Truly offensive and unnecessary customer service representatives working fir Country Road, Burwood should have a reasonable amount of training in how to deal and speak with customers.
This behaviour is completely unacceptable.