Comments on: Chanel Customer Service Phone Number, Email ID, Office Address

By: Kerry Galanopoulos

Kerry Galanopoulos — Wed, 05 Jul 2017 03:21:08 +0000

Hi Chanel Team
Can some one tell me as a long term customer of twenty + years why i should still buy and have my family gift me Chanel No.5 any more the product would smell for days and people would always ask me what im wearing for the cost of half a weeks work $250.00 a bottle in Australia now you can spray a quarter of the bottle on you and no one knows your wearing it the quality is lost and its disappointing this is the reason im writing to you to let you know that customers know quality and i know the perfume is not the strength it was back in the old days there fore i will not be buying your product any more this saddens me greatly.

By: hossein

hossein — Thu, 19 Jan 2017 07:43:54 +0000

Dear Sir
bitter blossom in the spring in southern Iran obtained
And much of certain plants and flowers that are not found in other countries
That smell is unique and special.
Is your company perfume is beneficial in development
Can I send samples for you.
By sending mailbox company
I am at your service
Hossein

By: Nell

Nell — Thu, 12 Jan 2017 10:55:50 +0000

Chanel 19 Poudre’ isn’t either a better version of Chanel 19 or a ‘modern lift’ pour la maison du Chanel.
Chanel 19 is Chanel 19. No more no less.
It is one of the most important, famous and unique Chanel’s icon, created exclusively for Madame Chanel and, in allowing to have this parfume substituted with some cheap rubbish, whatever may be the excuse, only shows a massive managerial’s incompetence.
Poudre’ is only a sad insult, not only to Madame Chanel’s lifetime work, but also to the customers.
It is to be wondered how much both creator and management got paid to drag Chanel 19 parfume, consequently a fat slice of Chanel’s maison, down to the cheap commoners’ level.
I have been wearing this parfume for three decades now and angers me the fact that not only now I have to start looking for a new parfume (it doesn’t matter the brand, unfortunately most of parfumes nowadays are just an overpriced stench that alters for the worse after perspiration), but that in the meantime I have to put up with the authorized vendors’ ridiculous prices. I am not chasing the last bottle for safe keeping as there won’t be any safe keeping happening at all, ever. It is my parfume. And many others’. This is the type of parfume that once one starts wearing it, it is going to wear it for the rest of its life. Simple as that.
Unfortunately both creator and management have failed miserably. Customers have been waiting for Chanel 19 to be put back on the market for almost a year now, because it is believed that finally somebody of the Chanel’s maison, will sooner or later come to its senses in admitting that Poudre’ is just a dead sad miserable mistake.
If somebody of the Chanel’s maison really needs to save face that badly, as far as customers can care about, Poudre’ can still be sold but it has to be its own parfume, not a cheap substitute for class.
What a failure. What a dead sad failure.
Please do not reply to this comment as only thing I am interested in, among many others, to see Chanel 19 put back on the shelves in all its glory.
Poudre’ can be flushed down the creator and managements’ simpletons’ toilets as far as we all can care about.
Ps please note when Gianni Versace got killed (R.I.P.) and his sister too over his business… people don’t buy Versace clothing any longer, unless they want to go around to advertise Versace’s maison for free. As tacky as dolce and gabbana and similar. Class doesn’t need to have its customers to go around with big plastic logos on their t-shirts.
Conclusion.
La masion du Chanel is getting killed by people who got no idea about class, let alone respect for Madame Chanel.
You have had enough time… Now it is time to STEP UP TO YOUR GAME the way it is expected.
Otherwise, you might just as well start selling this cheap brew in supermarkets, under the beauty and pharmaceutical section, that won’t make any difference.
What a dead sad disappointment.

By: PATRICIA TOPLEY

PATRICIA TOPLEY — Wed, 28 Dec 2016 14:46:45 +0000

Please tell the relevant person, Chloe Jasmine Whichello would make an excellent face of Chanel, she is on facebook in the uk

By: Pimonrat Reephattanavijitkul

Pimonrat Reephattanavijitkul — Wed, 07 Dec 2016 01:40:25 +0000

I bought Chanel Classic 10′ Caviar from your shop in Geneva at CHF 4,650 on 14th June 2016 and submitted the tax free claim at Zurich Airport on 17th June 2016. Until now, I haven’t got any tax back to my credit card.

Could you please help guide me the process to follow up this case.
Kind regards,
Pimonrat Reephattanavijitkul

By: Pimonrat Reephattanavijitkul

Pimonrat Reephattanavijitkul — Wed, 07 Dec 2016 01:39:43 +0000

Could you please help guide me the process to follow up this case.
Kind regards,
Pimonrat Reephattanav

By: Phyllis Holder

Phyllis Holder — Thu, 06 Oct 2016 21:50:11 +0000

OH PLEASE!!!!!
With the new nail re formulations, we are at your mercy for new colors, especially the old ones. PLEASE re-introduce the 2013 Mysterious Collection of nail colors exactly as they were. The green Alchimie has become my go to trademark like your Particular for Kathie Lee Gifford, USA TV talk show host. I loved all of the colors in that collection, perfect for fall and winter. The finish has an incredible shine that is perfect. Unfortunately, I only have Alchimie. All of the colors were very popular and now that they are not available is a disaster. I truly believe your Mysterious Collection is one of the best color wise that you have made. They had a sophistication and richness to them that set them apart.
Please give great thought to this dilemma.
Thank you for your time and allowing me to express my opinion.
Most sincerely,
Phyllis Holder USA, Chattanooga, Tennessee

By: Phyllis Holder

Phyllis Holder — Fri, 23 Sep 2016 20:58:40 +0000

Chanel No 19 new found signature fragrance. I have worn 24 Faubourg by Hermes for many years. I am a Chanel 100 % skincare user for 40 years.
I am using the Chanel No 19 body lotion everyday and the EDT. Here is the problem: there is not enough sillage and they fade away.
I layer my fragrance and I would love a Chanel Body Creme and Spray EDP.
With the added sillage in both, the essence of the fragrance would linger longer and fade away mor gradually. I have tried to order both of these products from Neiman Marcus in Atlanta, Georgia.they stock all of the high end pure fragrance. I realize that you are now launching the newest blend of Chanel No 5, which by the way, does smell exactly like the original from the 1960’s when I was becoming an ingenue and started wearing Chanel No 5. I would love if you would give Chanel No 19 some attention and give us a Body Creme and Spray EDP with more sillage. Thank you for allowing me to share my thoughts, Phyllis Holder aka ” very young and fun grandmother”