Comments on: Breville Customer Service Phone Number, Email ID, Office Address

By: June McLeod

June McLeod — Sat, 26 Jan 2019 10:20:05 +0000

I purchased my Breville jug ( BKE830 /A ) two to 3 years ago and after about 12 months the lid kept coming up when it is nearing boiling point, I returned it to Harvey Norman Toowoomba who replaced it immediately, now the replacement jug is doing exactly the same thing. My kitchen is filled with Breville appliances as I consider them to be a quality product, but there must be a fault in this product for the same problem to occur in two appliances, after approximately the same time period.
Would like to know how we resolve this issue.
My mobile number is 0427 040 610

By: Tonia

Tonia — Mon, 26 Feb 2018 10:17:49 +0000

My slow fast cooker just blew up! Not a happy Customer! Have a crime scene to clean up now … could say a lot more … but would like to be contacted by a customer service ASAP!

By: Leslie Baldwin

Leslie Baldwin — Mon, 04 Dec 2017 01:30:13 +0000

1/12/17 my wife and I bought a Breville smart oven from Harvey Norman Gateshead NSW. Took it home and turned it on lasted about 5 minutes before a warning that the oven had suffered a eos fault. After ringing the customer help line we where advised to take it back. We picked up another one but to our amazement this one did the same after about an hour. Very disappointed because we had one that lasted for years before we replaced it.

By: Deanne Olds

Deanne Olds — Thu, 10 Aug 2017 00:01:35 +0000

Dear Breville..I know my warranty would be out of date by now..as I have owned my slow cooker for about 5 years now..I did love how it went from the stove top to the slow cooker insert and could be used in the oven up to 200 °c..but I’m very sad now as the lid exploded whilst cooking my Sunday roast ? .

By: Alexandra Wright

Alexandra Wright — Mon, 10 Jul 2017 09:04:45 +0000

I would like to know where I can buy cleaning tablets for my Breville Oracle

By: cheryl

cheryl — Fri, 02 Jun 2017 01:58:53 +0000

this isnt a complaint but i would just like to say congratultions on a fantastic product. i have had a breville jaffle machine for 4 for 35 years and you know what it still works great. i dont use it every day but you think after all those years it would have retired itself. great product. cheryl

By: Margaret Butterworth

Margaret Butterworth — Mon, 10 Apr 2017 03:40:17 +0000

2 years ago I bought a Breville Kettle BKE720 from David Jones in Perth City. After almost a year the temperature control started going wrong and it would randomly turn itself off. Last January, I took it back to DJ and they replaced it without hesitation, but since there was no payment made, I don’t have any paperwork. After some months, the second kettle stated going wrong, making unexplained beeping noises and switching itself off.

This second kettle would be out of guarantee in Jan 2017, but I feel that there is a huge problem with these variable temp kettles. I would like a new, plain, boil-water only kettle that I can rely on. (Incidentally, my daughter owns a different brand which does exactly the same thin, but that’s another story).

Please send my new kettle to this address:
Unit 603/ 30 The Circus, Burswood WA 6100
Tel: 08 9355 0393

I have recently had a hip replacement and cannot get out.