Comments on: Brand Exclusive Australia Customer Service Phone Number, Email ID, Office Address

By: Lee

Lee — Mon, 09 Jan 2017 00:49:35 +0000

I have been waiting for weeks to find out where my order is, please contact me asap 0419779969
Lee

By: Mary

Mary — Wed, 21 Dec 2016 09:55:47 +0000

I finally received my order yesterday (inv no: 2171479290494352) but only received 1 cup when my order was for 6. Can you please contact me urgently to arrange delivery of the remainder. Or refund my money. Please refer to Case # #1444453. Mary

By: Carmel Helene

Carmel Helene — Wed, 14 Dec 2016 00:34:55 +0000

Can someone help. .ive made many attempts to return an item but no success..

How is it done

By: Mrs Gibson

Mrs Gibson — Fri, 25 Nov 2016 00:05:09 +0000

I have been given the run around for a couple of weeks in regards to a faulty bread machine I get please accept our apologies we are chasing it up,with our supplier, I have sent a photo now a video of a machine that doesn’t work, all I want to do is send it back but no one will tell me what to do.
The customer service is a nightmare.

By: Raylene Zele

Raylene Zele — Wed, 16 Nov 2016 06:03:56 +0000

Hi,

Have sent you emails about item not included in my last order and have received no reply, how do I I get you to send missing item which was a European Pillow case not very happy with your service

Regards Raylene

By: Vilma Horvath

Vilma Horvath — Sat, 05 Nov 2016 05:30:37 +0000

Hi, I tried to get online today, and my email and password were not accepted. Looking into my details I found my old email address and old credit card details. I found no way to update, but I have been using my new email since Jan 2015 and have updated and made a purchase using new credit card and email. It’s all very confusing. So here it is again email ” [email protected]. Also I use MasterCard as I no longer have Visa credit card. We have been away for a long time but all up I have been a customer for 4 years. With very few issues a happy customer. I have made a purchase two weeks ago ( using my new details) which has an issue ( faulty zip on bag ) I hope this confusion with old details can be sorted promptly, as I need to purchase another bag for present in November . Thankyou for your attention . Regards Vilma Horvath

By: Pam Gandolfo

Pam Gandolfo — Thu, 03 Nov 2016 03:26:54 +0000

Please answer

By: Pam Gandolfo

Pam Gandolfo — Thu, 03 Nov 2016 03:26:09 +0000

Got my shift dress but you left the security tag on it.
What do I do now!!!!!

By: Meridy Scott

Meridy Scott — Tue, 13 Sep 2016 21:50:43 +0000

I have the same problem with returning items. It doesn’t matter how many times I chase up the lack of information for returning item, I never receive the information as stated by Brandsexclusive. Returning an item is a major drama. Other sites are easy and efficient, not this one.

By: Andrea Inglis

Andrea Inglis — Mon, 12 Sep 2016 11:08:25 +0000

All I want is information on returning item…have explained in many emails that site is not working…takes me to my orders but then returns me back to shopping nothing comes up as in my returns or anything…not a happy customer… I have returned items with no problems to other sites this is a nightmare…