Airbnb is a online platform that allow people to lease or rent short term lodging including hostel beds, vacation rentals, hotel rooms, apartment rentals, homestays etc. Airbnb does now own any lodging but acts as a broker in between host and guests and receives commission for every booking. The company has more than 30 lakh lodging listings with over 190 countries. The host has the authority to set the cost of lodging on Airbnb. Airbnb is available in 26 languages.
The company was started by Brian Chesky, Nathan Blecharczyk and Joe Gebbia on 11th August, 2008. Brian Chesky is the CEO, Joe Gebbia is the CPO, Nathan Blecharczyk is the CTO and Laurence Tosi is the current CFO of Airbnb.
One can use the service of Airbnb via Airbnb Websites or mobile application available for iOS and Android. Creating an account on Airbnb is free. Airbnb charges a commission of 3 to 5 percent from host and 6 to 12 percent from guest. The company website and app has variety of filter through which user can search for lodging. Before booking any lodging, guest need to provide their own personal contact details along with id proof (if asked by the guest). Airbnb is an extra source of income for Hosts who are registered on the company website.
Airbnb Customer Services Contact Details
Airbnb.com.au Customer Services Number: 415 800 5959
Airbnb.com.au Customer Service Email Id: N/A
Airbnb.com.au Head Office Address: 888 Brannan Street, 4th Floor, San Francisco, CA 94107, United States
Airbnb.com.au Office Phone Number: 415 800 5959
Airbnb.com.au Office Fax Number: 415 728 0000
Airbnb.com.au Official Website: www.airbnb.com
Through the official website of Airbnb Australia one can get to know more about the company, become a host or even book accommodation.
Social Profiles
Airbnb is active on various social networking platforms and below are the links to social profiles of Airbnb. Follow them to get update related to offers, services etc.
Facebook Page: facebook.com/airbnb
Twitter Handle: twitter.com/airbnb
Instagram Handle: instagram.com/airbnb
Pinterest Profile: pinterest.com/airbnb
LinkedIn Profile: N/A
YouTube Channel: youtube.com/user/Airbnb
Snapchat Profile: N/A
Important Links
Career: airbnb.com.au/careers/locations
People who are looking for job opportunities with Airbnb can find the information via this link. Currently there are openings at various countries of the world. In Australia there is an opening for Luxury Retreats-Marketing Manager and one opening for Social Impact Experience Market Manager. People of Australia can apply for any position via this link.
Hospitality: airbnb.com.au/hospitality
Through this link one can find hospitality tips regarding availability, Communication, Commitment, Check In, Accuracy, Cleanliness etc. both for Hosting and Co Hosting.
Feedback: airbnb.com.au/help/feedback
People who have used the services of Airbnb can provide their valuable feedback via this link. Feedbacks not only help the customers but also help the company to improve their quality.
Contact Us: airbnb.com.au/help?from=footer
People with any query related to the company services can ask in the section provided in the link.